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As from 1st July, PostFinance's conciliation cases fall within the authority of the Banking Ombudsman. Pending cases will be followed through by Ombudsman PostFinance.

Swiss Banking Ombudsman

Bahnhofplatz 9

P.O. Box

CH-8021 Zurich

http://www.bankingombudsman.ch 

Phone (08.30 – 11.30 h)

+41 43 266 14 14 Deutsch / English

+41 21 311 29 83 Français / Italiano

Fax

+41 43 266 14 15